Octopus Authentication Server version 4.8 provides several major enhancements that expand authentication options even further and significantly expedite workflows for end-users and system administrators.
- The User Portal platform now includes several self-service actions that enable users to manage their own accounts. Users can view a list of enrolled devices, send themselves enrollment invitations, and open support tickets directly from the Portal. In addition, when logging into the Portal, the authentication options displayed are customized for the specific user.
- The new Verify User function in the Octopus Management Console (MC) enables helpdesk personnel to confirm a caller's identity by having the caller approve an authentication request. When a helpdesk agent clicks Verify User, an authentication request is immediately sent to the device of the relevant user. The result of the verification check (success or failure) is then displayed in a popup in the MC.
- The Bypass Unenrolled User setting is now supported for both Active Directory Authentication and SAML services. This feature allows users who are known to the system but have not yet enrolled a mobile device or workstation to login with a username and password (without MFA). The mechanism enables new users to continue working without experiencing interruptions when accessing their mailboxes and/or integrated SAML services.
- Octopus Authentication Server v4.8 supports mobile account recovery for both iOS and Android when the devices are of the same type (iPhone / Android) and there is cloud backup. When users enter the Apple ID or Google account details in the new phone, a notification appears upon opening the Octopus Authenticator app, prompting them to specify whether to retrieve enrollment from the backup.
- The Octopus Management Console now supports the configuration of user inactivity actions. These options allow the Admin to block or unenroll users who have not authenticated for a specified period of time, helping to enhance system security and reduce license consumption. User inactivity settings are configured per directory.
- New supported platforms for Octopus Authentication Server version 4.8 are Red Hat and CentOS versions 8.x., as well as ForgeRock AM versions 7.x.