HOME
SUPPORT HOME
KNOWLEDGE BASE
SIGN IN
Support Center
All of our knowledge right at your fingertips.
Knowledge base
General
All you need to know about your Support
6
My Invite QR code doesn't work
How to submit a ticket using the Portal's Form
How to open a ticket via email
Hours of Operation
Service Levels and Response Times
See all 6 articles
Announcements and Notifications
7
BLE support in Mac OS Big Sur
Announcement: Octopus Authentication Server Version 5.0.2
Announcement: Release of Octopus Desktop for Windows V.3.5
Octopus Authenticator Android App Version 4.1.2
Octopus Desk Authentication for Windows Version 3.4
See all 7 articles
Secret Double Octopus Resources
Our Blog and Wiki
5
Securing Remote Access Users
Top 6 Password Attacks and How to Prevent Them
What is SAML and how is it being used?
Active Directory & Passwordless Authentication
Secret Sharing Secure Tunnel explained
Product Marketing
10
Welcome to the OctoCampus
Secret Double Octopus named “Best in Class” Passwordless Vendor for Enterprises in the new Aite Group Matrix Report
Passwordless in Citrix Ready Marketplace
Passwordless Authentication For Banks and Financial Services
Gartner’s 2020 “Market Guide for User Authentication” Report
See all 10 articles
Videos
2
Pulse Secure Passwordless authentication video
Desktop Passwordless authentication video
Product Guides and S/W
Latest- Authenticators
8
List of supported Fido2 keys - 4.x
Octopus Android Authenticator User Guide - v4.0
Octopus Authenticator Operation Guide version 4
Octopus FIDO Admin Guide - Configuration and Authentication Version 4.8.4
Octopus FIDO Authentication User Guide Version 4.6.4 and above
See all 8 articles
test
0
How To Configuration and integration guides
RADIUS Services How to
13
How to Configure the Auth Server Firewall to Accept RADIUS Traffic
How to Configure Octopus Authentication RADIUS for Check Point VPN
How to Configure Octopus Authentication for FortiGate SSL VPN
How to Configure Octopus Authentication for Linux SSH with RADIUS
How to Configure Octopus Authenticator for Cisco AnyConnect VPN
See all 13 articles
SAML Services How to
23
How to configure Octopus Authentication for PING Identity
How to configure Octopus Authentication for Atlassian Jira Web Service
How To Configure Octopus Authenticator Using SAML authentication for ServiceNow
How to configure Octopus Authenticator for Citrix Netscaler Gateway-3.1.2
How to configure Octopus Authenticator for Citrix Netscaler Gateway-4.4.1
See all 23 articles
OKTA How to
4
Federating Okta Authentication to the Octopus Platform
How to Configure Octopus Authentication for Okta SSO Service
How to Configure Octopus Authentication for Okta SSO Service VERSION 4.8
How to Add an Okta Directory to Secret Double Octopus-V4.8
Knowledge base
Hi
General
All you need to know about your Support
6
My Invite QR code doesn't work
How to submit a ticket using the Portal's Form
How to open a ticket via email
Hours of Operation
Service Levels and Response Times
See all 6 articles
Announcements and Notifications
7
BLE support in Mac OS Big Sur
Announcement: Octopus Authentication Server Version 5.0.2
Announcement: Release of Octopus Desktop for Windows V.3.5
Octopus Authenticator Android App Version 4.1.2
Octopus Desk Authentication for Windows Version 3.4
See all 7 articles
Secret Double Octopus Resources
Our Blog and Wiki
5
Securing Remote Access Users
Top 6 Password Attacks and How to Prevent Them
What is SAML and how is it being used?
Active Directory & Passwordless Authentication
Secret Sharing Secure Tunnel explained
Product Marketing
10
Welcome to the OctoCampus
Secret Double Octopus named “Best in Class” Passwordless Vendor for Enterprises in the new Aite Group Matrix Report
Passwordless in Citrix Ready Marketplace
Passwordless Authentication For Banks and Financial Services
Gartner’s 2020 “Market Guide for User Authentication” Report
See all 10 articles
Videos
2
Pulse Secure Passwordless authentication video
Desktop Passwordless authentication video
Product Guides and S/W
Latest- Authenticators
8
List of supported Fido2 keys - 4.x
Octopus Android Authenticator User Guide - v4.0
Octopus Authenticator Operation Guide version 4
Octopus FIDO Admin Guide - Configuration and Authentication Version 4.8.4
Octopus FIDO Authentication User Guide Version 4.6.4 and above
See all 8 articles
test
0
How To Configuration and integration guides
RADIUS Services How to
13
How to Configure the Auth Server Firewall to Accept RADIUS Traffic
How to Configure Octopus Authentication RADIUS for Check Point VPN
How to Configure Octopus Authentication for FortiGate SSL VPN
How to Configure Octopus Authentication for Linux SSH with RADIUS
How to Configure Octopus Authenticator for Cisco AnyConnect VPN
See all 13 articles
SAML Services How to
23
How to configure Octopus Authentication for PING Identity
How to configure Octopus Authentication for Atlassian Jira Web Service
How To Configure Octopus Authenticator Using SAML authentication for ServiceNow
How to configure Octopus Authenticator for Citrix Netscaler Gateway-3.1.2
How to configure Octopus Authenticator for Citrix Netscaler Gateway-4.4.1
See all 23 articles
OKTA How to
4
Federating Okta Authentication to the Octopus Platform
How to Configure Octopus Authentication for Okta SSO Service
How to Configure Octopus Authentication for Okta SSO Service VERSION 4.8
How to Add an Okta Directory to Secret Double Octopus-V4.8
