Dear Secret Double Octopus Valued Customer,
We hope this message finds you well. We are reaching out to inform you of a critical compatibility issue that may impact your use of the Octopus Authenticator mobile app.
What You Need to Know
Apple has recently released the developer version of iOS 26, and our team has identified a compatibility issue with the Octopus Authenticator app. Devices running iOS 26 may experience significant functionality problems that prevent the app from working as intended.
Action Required
Please do not upgrade your iOS device to iOS 26 at this time.
Doing so may disrupt your ability to authenticate and access protected systems using the Octopus Authenticator app.
What We’re Doing
Our development team is actively working on an updated version of the app that will fully support iOS 26. We anticipate releasing this update in alignment with one of Apple's upcoming stable beta releases.
Next Steps & Timeline
We will notify you as soon as the updated version is available and compatibility with iOS 26 has been restored. Until then, we strongly recommend postponing any iOS 26 upgrades.
Need Help?
If you’ve already upgraded to iOS 26 or have any questions, please contact our support team at support@doubleoctopus.com. We’re here to help you maintain secure and uninterrupted access.
We appreciate your understanding and patience as we work quickly to resolve this issue.
Best regards,
Secret Double Octopus team
we will notify once the working beta will be available
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