Secret Double Octopus Maintenance and Support Policy

Modified on Mon, 15 Jun, 2020 at 4:27 PM

Introduction

The Maintenance and Support Policy (MSP) describes the default services a customer with a current subscription is entitled to receive from Secret Double Octopus.

For your convenience here are the links to the SLA and severity definitions and hours of operation.

Here is a link to the policy: Secret Double Octopus Maintenance and Support Policy 


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