Secret Double Octopus Maintenance and Support Policy
Modified on: Mon, 15 Jun, 2020 at 4:27 PM
The Maintenance and Support Policy (MSP) describes the default services a customer with a current subscription is entitled to receive from Secret Double Octopus.
For your convenience here are the links to the SLA and severity definitions and hours of operation.
Here is a link to the policy: Secret Double Octopus Maintenance and Support Policy
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