Secret Double Octopus MAINTENANCE AND SUPPORT POLICY IN EFFECT AS OF March 2023
the maintannace and support policy is avaialble on Secret Double Octopus web site -
Maintanance and support policy
“Maintenance and Support Hours” are Monday through Friday, during business hours as defined in the table below:
| Territory | Hours |
|---|---|
North America | 8 a.m. – 8 p.m. USA EST |
Europe, Middle East, Africa (EMEA) | 9 a.m. – 5 p.m. Europe CET |
Asia Pacific | 1 p.m. – 10 p.m. SGT SST (Singapore Standard Time) |
India | 11 a.m. – 8 p.m. IST (India Standard Time) |
HOT Line number for P1 issues and Escalation +1-985-464-2515
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article