Hours of Operation

Modified on Mon, 13 Mar, 2023 at 9:20 PM

Secret Double Octopus MAINTENANCE AND SUPPORT POLICY IN EFFECT AS OF March 2023

the maintannace and support policy is avaialble on Secret Double Octopus web site - 

Maintanance and support policy

 


Maintenance and Support Hours” are Monday through Friday, during business hours as defined in the table below:


TerritoryHours

North America

8 a.m. – 8 p.m. USA EST

Europe, Middle East, Africa (EMEA)

9 a.m. – 5 p.m. Europe CET

Asia Pacific

1 p.m. – 10 p.m. SGT SST (Singapore Standard Time)

India

11 a.m. – 8 p.m. IST (India Standard Time)




HOT Line number for P1 issues and Escalation   +1-985-464-2515




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article