We have published the MSP Operations Guide — a single reference for deploying, operating, and supporting Secret Double Octopus across your client environments.
The guide covers all four MSP tracks:
- Implementation Specialist — tenant creation, MSP shared accounts, identity sources, client agents, and use cases
- Administrator — technician access, policies, shared accounts, audit and compliance
- Support Specialist — the top five support scenarios, recovery actions, and escalation
- End User Training — enrollment and login guides for your users
Read it here: MSP Operations Guid
Questions or feedback? Contact your Octopus SE or email support@doubleoctopus.com.